How a refill works
- Generate as usual in Flow; every Veo 3 or Gemini Omni Flash task spends credits.
- When the Family balance reaches zero, message the bot.
- The shop refills the pool during support hours, 10:00–21:00 GMT+7. Consecutive refills are 2–3 hours apart.
- Outside those hours, the refill happens when support reopens.
This is a support process, not an instant 24/7 service, and Google and Flow limits still apply on top of the credit count. For video without spending credits rather than credit refills, the Personal Ultra 20x 12-month plan (17,000,000 VND, ≈ $658.9) includes Veo 3.1 Lower Priority and 25,000 monthly credits and 30 TB that are yours, shareable with up to 5 more people.
Who shares the refilled pool
| Plan | Family manager | People sharing the pool | Price per month |
|---|---|---|---|
| Veo 3 · Unlimited Credit · 1 member | The shop | Up to 5 customers in a shop-managed group | 8,000,000 VND (≈ $310.1) |
| Full Family · Unlimited Credit | You | You and 4 members you invite | 40,000,000 VND (≈ $1,550.4) |
Ask the bot about the support tool that helps you use the shared pool efficiently.
Warranty on Unlimited Credit plans
One member: if the plan stops working during the month, the shop restores access or arranges a replacement account; if it cannot, it refunds the unused time. Full Family: the shop restores the plan when the problem comes from its own account, otherwise refunds the unused time; problems with your own Gmail are not covered, and the three Full Family exclusions apply.
Activation is not a refill
A new order is activated 1–3 days after the shop has your details and confirms payment. Refills during the month follow the 10:00–21:00 window and the 2–3 hour spacing. The two timings are different.